Resources

There are a variety of mental health resources available to the McMaster community, to learn more, explore the following links.

Student Support Services

On-Campus Professional Services

Student Wellness Centre (SWC) provides a range of counselling options, medical services and wellness education resources to support students in their academic success and positive experience at McMaster.
MUSC B101 | ext. 27700

McMaster University Security Services assists in achieving a safe and secure environment developed through prevention programming and law enforcement within the McMaster community.
E.T. Clarke Center 201 | ext. 24281 or dial 88 on any University phone

Sexual Violence Response Coordinator supports and informs students about sexual, intimate parternship or family violence including rape. They can meet with a student(s) and be of assistance in connecting them to further resources.
MUSC 212 | ext. 20909

Student Accessibility Services (SAS) support students who have a disability or disorder with their academic and disability-related needs.
MUSC B107 | ext. 28652

Student Success Centre (SSC) engages students and alumni in diverse learning opportunities to support their academic, personal and professional growth.
GH 110 | ext. 24254

Graduate Student Office supports students in navigating their graduate studies, including:
program selection, funding and awards, and skills and opportunities.
GH 212 | ext. 23679

Aboriginal Students Health Sciences Office (ASHS) addresses the needs for: increased student prepardedness, entry and completion of Health science programs, ongoing identification and work to remove barriers to success for First Nations students in University, and to improve relationships between the University and local aboriginal communities.
HSC 2A1E | ext. 23935

Chaplaincy Centre helps students, staff, and faculty with the challenges they experience.
Academic, relational, faith/spiritual and crisis help is provided.
MUSC 231 | ext. 24207

Equity and Inclusion Office (EIO) works with campus and community partners to ensure that McMaster University is a place where all students, staff and faculty are treated equitably and respectfully in all areas of campus life. Some programs include: confidential complaint resolution, educational opportunities, and identification and removal of barriers to accessibility.
MUSC 212 | ext. 27581

Faculty of Engineering provides academic advising on a drop-in basis.
JHE A214 | ext. 24646

Faculty of Health Sciences (BScN) provides academic advising by appointment.
HSC 2J34

Faculty of Health Sciences (BHSc) provides academic advising by appointment.
MDCL 3308 | ext. 24796

Faculty of Humanities provides academic advising on a drop-in basis.
CNH 107 | ext. 27532

Faculty of Science provides academic advising on a drop-in basis.
BSB 129 | ext. 27590

Faculty of Social Science provides academic advising on a drop-in basis.
KTH 129 | ext. 23772

Indigenous Students Services supports indigenous students through: counselling, elder-in-residence program, writing skills workshops, library, and lounge.
HH 103 | ext. 27426

International Students Services (ISS) provides support to international students and internationally minded Canadian students at McMaster. There are a variety of services, including: cultural transition support, referral services on issues related to citizenship, new student orientation, mentorship, and workshops. GH 110 | ext. 24254

Ombuds Office provides impartial, independent, and informal dispute-resolution advice and assistance to all members of the University community.
MUSC 210 | ext. 24151

Student Financial Aid & Scholarships (SFAS) deliever financial aid and scholarship programs with a professional and empathic approach thus developing our students, our University and our community.
GH 120 | ext. 24319

Student Support and Case Management Office is a unit within Student Affairs that promotes student rights and responsibilities through the administration of the Code of Student Rights and Responsibilities and provides case management services and support to students on campus.

Youth Wellness Centre Mobile Team (McMaster site) provides a Mobile Team of Mental Health Professionals for students at McMaster.

Professional Online/Phone Services
911: The Hamilton Police/Fire/Paramedics serves and protects in partnership with their communities.

Sexual Assault Centre Hamilton and Area (SACHA) provides free, non-judgmental services based on the belief that survivors are the expects of their own experiences. They have a 24 hour support line, counselling and advocacy services, outreach, and public education programs.
905-525-4162

Good2Talk is a free, confidental post-secondary student helpline open 24/7 that provides professional counselling and information and referrals for mental health, addictions and well-being.
1-866-925-5454

Graduate Students: Empower Me is a 24 hour counselling service funded by the GSA insurance plan. 1-844-741-6389

Undergraduate Students: McMaster Student Assistance Program: We Speak Student is a 24 hour counselling service funded by the MSU insurance plan. 1-877-234-5327

On-Campus Peer-Led Services

Graduate Students Association (GSA) organizes events, workshops and learning opportunities for graduate students at McMaster University.
Refectory Rathskeller Bldg., East Tower, 2nd Flr. | ext. 22043

McMaster Indigenous Student Community Alliance (MISCA) is an OPIRG working group. They strive to provide social and academic support to Indigenous learners and allies.

MSU Student Health Education Centre (SHEC) is a peer-run health promotion, education and referral service for McMaster students.
MUSC 202 | ext. 22041

Queer Student Community Centre (QSCC) is a space for those identified as gender and sexual minorities and their allies at McMaster University. They offer educational programming and access to resources of interest to the LGBTQ community.
MUSC 221 | ext. 27397

Women and Gender Equity Network (WGEN) hopes to establish services and events to create a safe(r) space on campus for women-identified people, trans* people and survivors of sexual assault.
MUSC 204 | ext. 20265

Maccess provides peer support by trained volunteers, with lived experiences with any of the following: disability, chronic illness, mental illness, madness, mental health concerns, neurodivergence, and additional identities that are part of the larger disability rights movement.

MAC Bread Bin is a student run, non-profit service dedicated to building stronger food systems in the community operating out of McMaster University.
ext. 23139

Off-Campus Professional Services

Alcohol, Drugs & Gambling Services (ADGS) provides information, counselling and programs.
21 Hunter Street East (3rd floor) | 905-546-3606

Alternatives for Youth (AY) provides substance use counselling services for children and youth ages 12 – 22 years, and those who care about them. Their services include substance education, assessment, individual, group, and family counselling.
38 James Street South | 905-527-4469

Crisis Outreach and Support Team (COAST) is a program of St. Joseph’s Healthcare and serves the residents of the City of Hamilton who have serious mental health issues or in crisis. A mental health worker will respond to a call on the COAST crisis line and they will determine whether to respond with phone support or a mobile team visit.
905-972-8338

Youth Wellness Centre – St. Joseph Healthcare is a safe, accessible environment for young people age 17 to 25 to receive expert care for mental health and addictions issues.
905-522-1155 ext. 31725

Employee Support Services

McMaster Employees

There are several mental health resources available on and off campus for McMaster employees. The Peer Support line can tell you about the peer support services available. They are also a confidential phone line that any McMaster employee can call, providing phone based emotional support from 7pm-1am 7 days a week.

EFAP Homewood Health
Mental Health Supports
Workplace Wellness Supports